About This Course

This foundational course introduces learners to alternative dispute resolution (ADR) mechanisms, emphasizing negotiation, mediation, and arbitration as efficient alternatives to litigation.

Through interactive role-plays, case studies, and ethical discussions, students gain practical skills to resolve conflicts in workplaces, communities, and commercial settings.

The hybrid format combines pre-recorded lectures with live workshops and peer feedback for optimal learning outcomes.

What You'll Learn

• Differentiate between ADR processes (mediation, arbitration, conciliation) and litigation
• Apply active listening and principled negotiation techniques to de-escalate conflicts
• Demonstrate cultural competence in cross-cultural dispute resolution
• Draft a basic mediation agreement and negotiation strategy
• Navigate ethical challenges in dispute resolution practice